- INSURED DOMESTIC SHIPMENTS
ALWAYS FREE
for orders OVER € 49.00 (delivery in 48/72 h) - Shipping option by DHL courier at an additional charge of €12.00.
- COD shipping option available with GLS and FEDEX/TNT couriers.
- Deliveries to Calabria, Sicily, Sardinia require an additional 24 hours.
- For those who wish, gift wrapping is
ALWAYS FREE, just specify it in the appropriate box when filling out the order.
- INSURED INTERNATIONAL SHIPMENTS with DHL or UPS or GLS calculated at the moment according to the state of destination –
ALWAYS FREE
ABOVE Euro 1.0000,00 and max 2 kg in
EUROPEAN UNION.
- Delivery 2-5 days.
- SHIPMENTS FOR SWITZERLAND € 50.00, max. 2Kg. ANY CUSTOMS FEES CHARGED TO THE CUSTOMER.
- Shipping to
ALL THE WORLD
/ International Shipping
all over the world with DHL or UPS
–
Euro 50.00 max 3/5 days.
- EACH DOMESTIC AND INTERNATIONAL SHIPMENT WILL BE IMMEDIATELY NOTIFIED OF THE TRACKING NUMBER TO TRACK THE PACKAGE WITH EMAIL UPDATES UNTIL DELIVERY.
During holidays (Christmas, Easter, August, etc.), periods of heavy traffic, strikes, or exceptional weather events (snow, fog, or ice), there may be delays in delivery for which we are not responsible. We always do the impossible, working to please everyone.
In any case, you can stay up-to-date on the location of your order thanks to the tracking code you will receive at the time we entrust the package of your order to the courier with continuous email updates until delivery.
Shipping times stated for each product refer to the date of actual crediting by Fabio Ferro.
Easy Return
YOU CAN RETURN THE ITEM WITHIN 14 DAYS AFTER THE DATE OF RECEIPT
To proceed with the return of the product send an email with the order number and the reason for return. Inside the package, enter the details for the refund or possible code for the replacement item and arrange for the item to be shipped via traceable courier by telling us the tracking number. The refund will be made in the same manner in which the product was paid for by deducting any shipping cost.
Returns, at the buyer’s expense, will be accepted only if in perfect condition as shipped, therefore not used and with the same packaging complete in all its parts.
Please note: Returns cannot be accepted for items ordered in agreement and on commission with the customer, or custom-made jewelry with prior written estimate ( commissioned rings type wedding rings, earrings, bracelets, necklaces of our own craftsmanship ). We do not accept returns or exchanges of any products purchased at Sale, Outlet or that have been customized/custom made.
Customized and Custom Products
The Client is given the opportunity to put the bracelet of watches or the size of rings to size. In this case, the Customer must specify the wrist or finger size.
In cases of Customized Products, the shipping time mentioned in the above may be longer than the standard.
The right of withdrawal is EXCLUDED, in accordance with Article 55, paragraph 2, letter c, of the Consumer Code, since these are customized and personalized Products.
ALL OUR PRODUCTS ARE 100% GUARANTEED
Items are covered by the manufacturer’s or distributor’s official warranty to the fullest extent of the law.
Inside the item or piece of jewelry is the certificate indicating the duration and warranty terms. Validity starts from the date of issuance of the tax receipt/invoice attached to the object.
For any information, we are always available here at the store Tuesday through Saturday, landline 0444 760070, WhatsApp 3792689468, email: info@fabioferro.eu.
